Manager - Payroll

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description

Qualifications

• Bachelor’s degree in accounting, Finance, Business Administration, or a related field
• 6+ years of payroll experience, preferably with 3+ years in a supervisory or managerial role.
• Proven experience in global payroll management in a multinational company.
• In-depth knowledge of payroll regulations, tax laws & regulations, and employment-related matters
• Familiarity with payroll software and systems, including experience with implementing and optimizing payroll systems.
• Advanced proficiency with Microsoft Office Suite, especially Excel (pivot tables, VLOOKUP’s, conditional formatting, if-and formulas)
• Must have proficiency in Workday and ADP
• Basic accounting knowledge/skills
• Strong analytical skills, attention to detail, and ability to work with complex data sets.
• Excellent communication skills, with the ability to collaborate effectively with cross-functional teams and to effectively communicate complex payroll matters to employees and management.
• Demonstrated ability to maintain confidentiality and handle sensitive information with utmost professionalism.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Problem-solving attitude with the ability to adapt to changing requirements and work under pressure.
• Sense of urgency around the global payroll process and comfort supporting multiple time zones

In this role, the incumbent will be responsible for:

• efficiently leading the Americas and EMEA payroll teams and managing payroll processes across various time zones and in multiple countries.
• supervising the entire payroll processes, including preparation, processing, and reconciliation of the Company's global and multi-state payroll, ensuring payroll is accurately and timely calculated, processed, and disbursed for all employees across multiple countries and payroll methods.
• possessing an understanding of global payroll regulations and employment-related matters.
• collaborating with our Culture and Talent partners and playing a crucial role in ensuring accurate and timely payroll operations while maintaining compliance with relevant laws and regulations.
• accurately collecting payroll data, validating, and processing of payroll information, including but not limited to regular wages, overtime, bonuses, commissions, deductions, retirement election changes, special payments, and taxes.
• staying up to date with local tax laws, labor regulations, and statutory requirements in all countries of operation.
• ensuring that our payrolls are compliant with respective laws and regulations and updating payroll policies, procedures, and guidelines.
• performing payroll reconciliations, completing the necessary audits to ensure accuracy, and addressing discrepancies promptly.
• preparing journal entries and supporting reports for our General Ledger/Accounting team.
• overseeing the year-end payroll process for all countries, including the issuance of W-2 forms, T4s, and other tax filings based on each country.
• providing recommendations and assisting the Global Payroll Director with strategic oversight and optimization of the payroll management systems, ensuring that all systems are up-to-date, efficient, and aligned with the company's needs.
• assisting the Global Payroll Director in the implementation/maintenance of robust data security measures to protect sensitive payroll information and maintain the highest level of confidentiality in handling payroll data.
• generating accurate and timely payroll reports for management and other stakeholders as required.
• analyzing payroll data to identify trends, potential issues, and areas for improvement.
• liaising with external payroll service providers ensuring the quality of service, cost-effectiveness, and adherence to service level agreements.
• assisting the Global Payroll Director with SOX compliance, providing external auditors and tax agencies with the necessary support for audits and inquiries.
• acting as the main point of contact for escalations and responses to all employee payroll inquiries, both internationally and domestically using Care Lite (ticketing system).
• continuously reviewing and enhancing the payroll processes to improve efficiency, accuracy, and overall effectiveness.
• assisting with the implementation of process improvements.
• leading/participating in special projects and other automation initiatives.

Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

Compensation Range

$92,000 - $122,000 - $153,000

The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, skills to our internal peers in the role.  Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s  discretionary bonus plan, commission plan and/or equity plan, depending on role.

US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection.  The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

‍