Platform Product Manager

Autodesk's Digital Customer Lifecycle team is hiring a Platform Product Manager. Reporting to our Senior Director of Product, you'll partner with end customers, internal technical teams, business analytics and marketing team members. You'll help us elevate the user experience and digital functionality for our customers with horizontal capabilities that scale across the customer lifecycle. This is an exciting time to join our team as we're reinventing the digital customer experience for millions of customers.

Responsibilities

• Develop and prioritize a data-driven platform product roadmap
• Define clear hypotheses and implement mechanisms to track success over time and identify opportunity for improvements
• Work with customers to understand their requirements, pain points, opportunities and delights while translating the most salient areas into technical requirements
• Partner with our customer teams to understand and articulate user points of view, and translate these into product requirements
• Partner with UX team to shape viable user experiences
• Create and participate in A/B testing during product discovery to tease out the most impactful capabilities
• Prioritize user stories for sequential and focused team progress, balancing needs from stakeholders, customer pain points, and technology efforts
• Manage backlog and prioritize development efforts, define user stories and acceptance criteria, and participate in testing
• Participate in improving quality testing best practices
• Be an ambassador for quality and articulate the importance to product development teams and internal partners
• Nurture customer and stakeholder relationships
• Craft communications to stakeholders, communicating on deployment progress through regular product roadmap updates
• Ensure transparency, agreement, and understanding of team focus and direction among extended team members
• Be the solution expert when dealing with specialists and important partners
• Influence and participate where needed in go-to-market plans of important capabilities and features

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Minimum Qualifications

• 5+ years product management experience preferably within software, SaaS, or e-commerce industries, minimum of 3 years of experience working on platform products
• University degree in a related field (e.g., Engineering, Business, Marketing, Data Analytics, Statistics)
• Demonstrated experience working in matrixed organization
• Ability to adapt communication for different audiences (technical/non-technical, business stakeholders, customers)
• Deep expertise using data and evidence to propose novel solutions and make product recommendations
• Desire to have impact on a critically important audience and make a difference in users’ lives and on our outcomes
• Experience working in Agile environment
• Prior experience shipping new technical horizontal solutions and digital experiences

Preferred Qualifications

• MBA and / or PMP certification (or related certifications) will be consider
• Technical background and end-to-end product development lifecycle experience
• Mobile experience
• Agile certification
• Experience with education platforms or digital transformation
• Prior experience as a Product Owner

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